What is your return policy?

Most items may be returned for a refund within 30 days.  Return shipping charges are the responsibility of the customer.  DogTiredPetBeds.com is not responsible for lost or stolen items.  We recommend you insure your package.  Please see our Returns and Exchanges Policy for more details.

How long does it take to receive an order?

Most orders are shipped by USPS or UPS within 48 hours of ordering.  If you order more than one item, your purchases may be shipped from different locations, and they may arrive separately and at different times. 

How do I know the right size bed to buy for my pet?

As a general guide, an Extra Small (XS) bed is appropriate for a pet up to 20 lbs., Small (S) for a pet up to 20 pounds, Medium (M) for a pet up to 30 lbs., Large (L) for up to 50 lbs., and Extra Large (XL) for pets over 50 lbs.

For best accuracy, please measure your pet carefully and utilize the sizing information provided in some of the item descriptions.  Most should contain the bed's dimensions.  This should ensure that you receive the correct size bed for your pet.

With your pet lying down, measure body length, then add 8 inches.  The total is the width your pet will need for an oval bed, and the depth your pet will need for a rectangular bed.  If the bed has a bolster or other raised exterior, you'll need to consider the interior dimensions, not the exterior.

If between two sizes, choose the larger one to allow your pet to lounge comfortably.

How can I contact you with questions about my order? 

You can email us any time at info@DogTiredPetBeds.com, or call us toll free at 1-877-432-3425 between 9 AM and 5 PM Eastern Time Monday through Friday.  Please see our Contact Us  page for further details or for information on how to contact us by mail.